This Privacy Policy explains how PS Packaging Wholesalers (“we”, “us”, “our”) collects, uses, stores, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. COLLECTION OF PERSONAL INFORMATION

We may collect personal information including but not limited to:

  • Name, address, phone number, email address

  • Business details and ABN (if applicable)

  • Billing and delivery information

  • Payment information (processed securely by third-party providers)

  • Website usage data and enquiry records

We only collect information necessary to provide our products and services.

2. HOW WE COLLECT INFORMATION

We collect information when you:

  • Place an order or request a quote

  • Contact us via phone, email, website or in person

  • Subscribe to communications

  • Engage with our website

Information may be collected directly from you or automatically through cookies and analytics tools.

3. USE OF PERSONAL INFORMATION

We use your personal information to:

  • Process and fulfil orders

  • Communicate regarding purchases, deliveries, and enquiries

  • Provide customer support

  • Improve our services and website

  • Meet legal and regulatory obligations

We do not sell or rent personal data to third parties.

4. DISCLOSURE OF PERSONAL INFORMATION

We may disclose your information to:

  • Delivery and logistics partners

  • Payment processors and IT service providers

  • Professional advisers and regulatory authorities where required by law

All third parties are required to protect your information.

5. STORAGE AND SECURITY

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Data is stored securely and access is limited to authorised personnel.

6. ACCESS AND CORRECTION

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe.

7. MARKETING COMMUNICATIONS

You may opt out of marketing communications at any time by using the unsubscribe option or contacting us directly.

8. COOKIES AND WEBSITE DATA

Our website may use cookies to enhance user experience and track usage. You may disable cookies via your browser settings.

9. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website.

10. CONTACT US

PS Packaging Wholesalers
📧 sales@pspackagingwholesalers.com.au
📍 Queensland